Privacy Policy
This Privacy Policy describes how The New Spark International (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you use our Facebook / Meta application (“App”) and related services. By using the App, you agree to the practices described in this policy.
This document is provided for informational purposes and does not constitute legal advice. You should consult qualified counsel for advice tailored to your situation.
1. Data controller
The data controller responsible for your personal information is:
The New Spark InternationalChina Office: B35, Building 1, Tianxing International Center, 508 Fengtan Road, Gongshu District, Hangzhou, Zhejiang Province, China
Hong Kong Office: Rm 9042, 9/F, Block B, Chung Mei Centre, 15-17 Hing Yip Street, Kwun Tong, Kowloon, Hong Kong
Email:
info@thenewspark.co,
business@thenewspark.co
Phone: +8619550255070
2. Information we collect
2.1 Information you provide
Depending on how you use the App, we may collect information you provide directly, such as:
- Name and contact details (e.g., email address, phone number)
- Account or profile information you create in the App
- Messages, inquiries, or support requests you send to us
- Any other information you choose to submit through the App
2.2 Information collected automatically
When you use the App, we may automatically collect certain technical information, including:
- Device type, operating system, and browser or app version
- IP address and general location derived from IP
- Usage data such as pages or features accessed, timestamps, and error logs
- Cookies or similar technologies where applicable
2.3 Information from Meta (Facebook)
If you sign in or connect through Facebook Login or other Meta products, we may receive information from Meta as permitted by your settings and the permissions you grant. This may include, depending on your choices and our App configuration:
- Facebook user ID
- Name and profile picture
- Email address (if you grant the
emailpermission) - Other fields made available through the Meta Graph API for the permissions listed in our Meta Developer App settings
We only request permissions that are necessary for the App to function. The exact data fields we receive depend on the permissions enabled in our Meta Developer app dashboard and your consent. Meta’s own practices are described in the Meta Privacy Policy.
3. How we use your information
We use personal information for purposes including:
- Providing, operating, and improving the App and our services
- Authenticating your account and managing your session
- Communicating with you about the App, updates, or support requests
- Protecting the security and integrity of the App and preventing fraud or abuse
- Complying with legal obligations and enforcing our terms
- Analytics and performance monitoring, where permitted and configured
Where required by applicable law, we rely on appropriate legal bases such as performance of a contract, legitimate interests (e.g., security and service improvement), or your consent.
4. How we share your information
We do not sell your personal information. We may share information in the following circumstances:
- Service providers: With vendors who help us host, operate, or support the App (e.g., hosting, email, analytics), subject to confidentiality obligations
- Meta: When you use Facebook Login or Meta APIs, certain interactions are governed by Meta’s policies. We do not control how Meta processes data on its platforms
- Legal requirements: When required by law, regulation, legal process, or to protect rights, safety, or property
- Business transfers: In connection with a merger, acquisition, or sale of assets, with notice where required by law
5. Data retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we delete or anonymize it in accordance with our retention practices.
6. Security
We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
7. International transfers
We operate from China and Hong Kong and may process data in these locations or in other countries where our service providers are located. If you are located outside those regions, your information may be transferred to jurisdictions that may have different data protection laws. Where required, we take steps to ensure appropriate safeguards for such transfers.
8. Your rights and choices
Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request a copy of your data in a portable format, where applicable
To exercise these rights, contact us at info@thenewspark.co. We will respond within a reasonable time as required by applicable law.
You can also manage permissions for data shared with us through Meta in your Facebook App and Website Settings.
9. Children’s privacy
The App is not directed to children under 13 (or under 16 where applicable law requires), and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take steps to delete it.
10. Third-party links and services
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
11. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the effective date above. For material changes, we may provide additional notice through the App or by other appropriate means. Your continued use of the App after changes become effective constitutes acceptance of the updated policy.
12. Contact us
If you have questions about this Privacy Policy or our data practices, contact us at:
- Email: info@thenewspark.co
- Business inquiries: business@thenewspark.co
- WhatsApp: +852 4748 6436